Respond to, document, and resolve customer support requests in ServiceNow and other ticketing systems.

Maintain familiarity with teaching and learning applications and tools, such as Canvas.

Support specialized scientific software such as LabVIEW, TeX/LaTeX, Solidworks, Mathematica, Matlab, Git, Access, SQL, and other relational databases.

Maintain knowledge and proficiency in the current University infrastructure systems, such as Active Directory, Network Attached Storage, communication, collaboration and encryption tools and applications (including MS Office, SharePoint, Teams, OneDrive, Google Apps, Zoom, etc.).

Work with Research Computing to handle Physics needs for computational cluster and storage server usage.

as well as Linux and Windows-based Virtual Machines hosting specialized software and tools.

Support and troubleshoot internal PHP/MySQL apps used for purchasing, events, stockroom, announcements, etc.

Maintain and develop department’s Drupal, WordPress and cPanel sites.

Control and monitor access to departmental resources such as Listserv and Central File Server.

Support and troubleshoot AV issues in all learning spaces used by Physics department members.Setup, deploy, maintain, and support computer equipment and software for staff, faculty, research, and teaching labs.Troubleshoot and resolve issues with computers and mobile devices, including diagnosing of hardware, software, and operating systems issues.Initiative, excellent organizational and interpersonal skills, ability to work independently and manage multiple priorities simultaneously are essential.Responsibilities

The position requires the ability to install, configure and troubleshoot a variety of desktop, networking, and information access tools in a heterogeneous environment. The Systems Administrator must have strong experience with a variety of technology including workstation and server administration and maintenance.

The Systems Administrator provides software and hardware support to faculty, researchers, staff, and students in the Department of Physics and the Princeton Center for Theoretical Science (PCTS) at Princeton University.

Mathematica latex